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Unfair Premium Listing/additional marketing services fee - advice please

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  • Unfair Premium Listing/additional marketing services fee - advice please

    We put our house on the market with Your Move but this did not sell and so after 4 months we decided to part exchange our house for a new home with TW. TW agreed to let Your Move continue with the sale and marketing of our home to allow YM to sell our house on TW's behalf (thus taking us out of the equation and TW being accountable for the agents selling fees). When we first marketed the property ourselves we initally agreed with YM to a £300 extras package with a £50 deposit which allowed for our property to be advertised on various websites and other things. However, when YM took over the sale on behalf of TW they continued to use all the marketing tools under this "extras package" and did not do a new or separate listing anywhere. Our house is now sold and was done so as a consequence of the advertising used under this "package". YM have now sent us a bill for the balance of £250. Does anyone else think this is not only unfair but that we are not obliged to pay this and it should either be TW or YM given that they have sold the house using the advertising means under this premium listing package. Sorry if all this doesn't really make sense (!) - I just think YM are trying to pull a fast one expecting "us" to pay for the "premium listing" that they used to make the sale on behalf of TW. Any advice would be greatly appreciated.

  • #2
    Re: Unfair Premium Listing/additional marketing services fee - advice please

    You have bought a Taylor Wimpey new home.
    The £300 you have paid to Your Move to sell your old one, perhaps unreasonably, perhaps foolishly, could be the least of your concerns in the weeks and months to come.

    You did agree it with Your Move. Whether TW took advantage of your deal with Your Move is not the issue. You paid a deposit for "extras" that you never cancelled.
    TW didn't agree to take on any payments?
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