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Estate Agent illegal practises?

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  • Estate Agent illegal practises?

    I am selling my property through an Estate Agent based on the terms of a "No-sale-no-fee" and for a fixed fee. It is a Sole Agency agreement. The agent is selling my property with a "informal tender", which implies that the buyer will cover the sale fee. To my surprise I have become aware that the agent is charging my buyers 2%+VAT of the sale price of the property, which is several thousand pound more of what would be the agreed Fixed Price sale fee. Is this legal and what rights do I have as a seller as this is putting off and prising out a lot of my buyers?