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Estate agent break and enter

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  • Estate agent break and enter

    The rented accommodation that we live in is currently on the market to be sold. The estate agent held a open day at the weekend, but could not enter the property as they could not get one of the keys to work. Without notifying us they got a lock smith to break into the flat and changed the lock.

    They then informed us of what had happened and were able to give us a replacement key when we returned. However, I wanted to find out whether this was actually legal in the first place?

  • #2
    Re: Estate agent break and enter

    If you had given permission for the open day and for the agent to use a key and you have now been given a copy of the new key what's the problem?

    I think the agent has done the right thing. He may have assumed that the lock was faulty and acting responsibly changed the locks and gave you a new key.

    What if he did nothing and you came back were locked out for the night and he said "I thought the lock was faulty but decided not to do anything and let you deal with it yourself"